You are a City of Paris employee, working remotely or on the move, and need to check an HR document or your work email. The IntraParis Nomade portal, available at nomades.apps.paris.fr, lets you do exactly that: access your usual tools without being physically at your workplace. But first, you need to make sure the connection works, your browser cooperates and your password doesn’t let you down at the wrong moment.
Remote access and authorization to work remotely: two different things
Being able to open IntraParis from your sofa does not mean you are authorized to work remotely. This is a common misconception. Technical access does not constitute administrative authorization. Remote work in local government is still subject to the employer’s approval, under the terms they set (Decree No. 2016-151 of February 11, 2016).
In practice, your manager must approve your remote-work request before you use the remote portal to carry out your duties. An employee who logs in from home on a day that has not been approved risks being in breach of the rules, even if the portal works perfectly.
This regulatory framework also provides for an annual review to be presented to the local authority’s relevant bodies. You can access Les Clefs du Net online to learn more about the steps involved in managing your IntraParis Nomade account.
IntraParis Nomade on public networks: real security risks
Competitors talk a lot about the login process. Few focus on what happens when you connect from shared Wi-Fi, a hotel or a coworking space.
A public network can expose your login details to interception. IntraParis handles sensitive work-related data, including payslips, HR files and internal email. Logging in from a café without taking precautions is like leaving your office door open.
Before entering your login details on a network you don’t control, check these three things:
- Make sure the address in the navigation bar starts with https and ends with a paris.fr domain. Any other domain is suspicious.
- Make sure your device is using an encrypted connection. If your IT department provides a VPN, turn it on before opening the portal.
- Log out as soon as you’re finished. Never select “stay signed in” on a shared device or a computer that isn’t yours.
Your location when connecting is also subject to your employer’s confidentiality rules. Just because access is technically possible doesn’t mean the location is appropriate for viewing work-related information. Checking a disciplinary file on a crowded train is an obvious problem.
Browser and first login to IntraParis Nomade: common issues
Most login problems with the remote portal aren’t caused by the server. They’re caused by the employee’s device. Have you ever seen a blank page after entering your login details? The browser is often to blame.
Your choice of browser matters
IntraParis is designed to work with common browsers (Chrome, Firefox, Edge). However, an outdated browser or one overloaded with extensions can often block authentication. If you see a blank page, the first thing to try is opening a private browsing window. This temporarily disables extensions and the cache.
If the problem persists, clear the cache and cookies associated with the apps.paris.fr domain. On mobile, built-in browsers work, but avoid lesser-known third-party browsers that may modify request headers.
First login: mandatory password change
The first time you log in to the remote portal, the system will ask you to set a new password. This step is mandatory. Many employees get stuck here because they assume their usual login details will work as they are.
Your password must meet the complexity requirements set by the City of Paris. If the password-change page doesn’t appear, make sure you’re on nomades.apps.paris.fr and not another address. If you’ve forgotten your password, the reset page is on the City’s digital identity management portal.
Email and HR services available through the remote portal
Once you’re logged in, two tools account for the vast majority of use: work email and online HR services.
Email is available via webmail.apps.paris.fr. It works in your browser, with no software to install. You can access your emails, contacts and calendar just as you would at the office. The HR portal provides access to leave requests, digital payslips and administrative information related to your career.
All this data remains on the City of Paris’s servers. Nothing is stored locally on your personal device, provided you don’t download attachments. If you’re using a shared computer, avoid downloading documents; view them directly in your browser instead.
IntraParis IT support: when and how to contact them
The City of Paris IT support team is the only authorized point of contact for login problems with the remote portal. Neither a colleague nor an online forum can resolve an issue linked to your account.
Contact support in these situations:
- Your account is locked after several incorrect password attempts.
- The password reset page isn’t working or doesn’t recognize you.
- You suspect unauthorized access to your account (a login from an unfamiliar location or device).
Any unauthorized access attempt is punishable under Articles 323-1 to 323-7 of the French Penal Code, as stated on the portal’s home page. If you notice suspicious activity, report it immediately rather than trying to resolve the issue yourself.
The IntraParis Nomade portal remains a work tool subject to the City of Paris’s acceptable use policy for IT resources. Keeping your login details confidential, checking the domain before each login and following the rules for remote work are the three habits that prevent most problems.
